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Management & Finance
 Fiscal Year 2006 Proposed Budget

SECTION C -- GENERAL GOVERNMENT
HUMAN RESOURCES DEPARTMENT

EMPLOYEE SERVICES DIVISION

PROGRAM MISSION: To administer the County's benefit and compensation programs.

The Employee Services Division (ESD) provides customer-focused services to the employees and retirees of the County in the areas of employee benefits, worker's compensation, employee self-service and payroll. Employee self-service is providing employees the ability to access information and conduct transactions online and/or via interactive voice response. The Division is comprised of benefits, worker's compensation, and payroll. The Division manages employee records and is responsible for oversight of the Employee Assistance Program (EAP).

Employee Services Division
FY 2004
Actual
FY 2005
Adopted
FY 2006
Proposed
% Change:
'05 to '06
Personnel $614,304 $674,516 $820,094 22%
Non-Personnel 469,109 504,456 563,552 12%
Total Expenditures 1,083,413 1,178,972 1,383,646 17%
Revenues - - - -
Net Tax Support $1,083,413 $1,178,972 $1,383,646 17%
Authorized FTEs 10.0 10.0 12.0
Funded FTEs 10.0 10.0 12.0

SIGNIFICANT BUDGET HIGHLIGHTS:

  • The significant increase in personnel costs ($145,578) is due to the transfer of the Worker's Compensation Program and 2.0 FTE's to the Employee Services Division from the Risk Management Unit of the Human Resources Department. This transfer provides a more integrated approach to employee benefits administration.
  • The increase in non-personnel costs ($59,096) is due primarily to the increase in funding to unemployment compensation ($25,000) and short term disability ($19,000) and the transfer of the Worker's Compensation Program to the Employee Services Division from Risk Management ($15,096).

PERFORMANCE MEASURES:

FY 2002 Actual FY 2003 Actual FY 2004 Actual FY 2005 Estimate FY 2006 Estimate FY 2006
Goal
Mission Outcome Measures
Percent of employees utilizing self-service capabilities 29% 60% 78% 82% 82% 82%
Percent of employees utilizing educational opportunities offered by the Employee Services Division 56% 52% 53% 55% 58% 58%
Percent of employees participating in elective retirement programs 75% 80% 78% 80% 83% 83%
Percent of employees utilizing flexible spending program 13% 13% 19% 20% 21% 21%
Percent of worker's compensation claims reported within 24 hours N/A N/A 86% 95% 95% 95%
Customer Measures
Requests for benefits assistance 9,500 10,900 13,000 11,500 12,500 12,500
Workload Measures
Number of benefit programs administered 17 17 19 19 19 19
Number of new workers' compensation claims per year N/A 393 389 375 385 385
Paid workers' compensation claims per year in millions N/A $2.8 $2.4 $2.3 $2.5 $2.5
Efficiency Measures
Percent of County employees utilizing the Employee Assistance Program 9% 9% 9% 9% 9% 9%