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SECTION C -- GENERAL GOVERNMENT
DEPARTMENT OF TECHNOLOGY SERVICES
TEN-YEAR HISTORY - DEPARTMENT OF TECHNOLOGY SERVICES
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FY 1997
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FY 1998
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FY 1999
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FY 2000
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FY 2001
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FY 2002
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FY 2003
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FY 2004
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ADOPTED
FY 2005
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PROPOSED
FY 2006
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AUTHORIZED
POSITIONS
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PERMANENT
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Full-Time
Equivalents
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57.5
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54.5
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54.5
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61.5
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62.5
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61.5
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61.0
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61.0
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61.0
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65.0
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TEMPORARY
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Full-Time
Equivalents
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0.2
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0.2
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0.2
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0.2
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0.2
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0.2
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0.7
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0.7
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0.7
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0.7
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GRANT FUNDED
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Full-Time
Equivalents
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-
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-
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-
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-
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-
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-
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-
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TOTAL FULL-TIME
EQUIVALENTS
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54.7
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54.7
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54.7
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61.7
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62.7
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61.7
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61.7
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61.7
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61.7
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65.7
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EXPENDITURES
(000s)
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8,729
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9,467
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10,105
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12,079
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11,804
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13,789
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11,783
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12,184
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13,472
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14,065
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REVENUES (000s)
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Interdepartmental
Billings
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8,299
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8,236
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9,555
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8,405
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-
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-
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-
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-
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-
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-
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Other
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1,175
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1,151
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596
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572
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864
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3,247
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731
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418
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281
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285
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TOTAL REVENUE
(000s)
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9,475
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9,387
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10,152
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8,977
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864
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3,247
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731
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418
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281
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285
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GENERAL FUND
TRANSFER (000s)
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552
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617
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997
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NET TAX SUPPORT
(000s)
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3,102
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10,940
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10,542
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11,052
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11,766
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13,191
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13,780
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Prior to FY 2000,
DTS formerly known as OTIS, was an internal service fund. Beginning in FY 2000,
DTS became a General Fund agency and is presented in a similar format as other
General Fund departments. The ten-year
history displayed here is before and after its reorganization to a General Fund
department.
PROGRAM HISTORY - DEPARTMENT OF TECHNOLOGY SERVICES
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FY 1997:
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Includes funding for new information technology projects
whose multi-year costs are $2,351,275 and are offset by a $600,000 decrease
in financing payments for the mainframe, local area network and voice mail
system. These projects were
recommended by the Information Technology Steering Committee, a group of representatives
from most County agencies, which was tasked with evaluating and prioritizing
proposed information technology projects County-wide.
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FY 1998:
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Priorities for FY 1998 include telecommunications and
computing infrastructure enhancements, Windows 95 implementation and planning
and implementation of Year 2000 solutions.
Major new initiatives include: an upgrade to the Permits and
Inspections System; integration of the Patient Care Management System with
the state; enhancements to the Financial Management System; and
implementation of a new Risk Management Information System.
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Transferred three Information Systems Analyst positions
(3.0 FTEs) to the Department of Human Services.
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Started implementation of Year 2000 compliance project.
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FY 1999:
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Increased funding for local and wide area network
enhancements by $325,000.
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Reallocated 1.0 FTE from the Infrastructure Services
Division to Administration as a Security Analyst.
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Reallocated 1.0 FTE from the Applications Division to the
Desktop Technology Division for Internet technology development.
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Continued implementing the Year 2000 compliance project,
which includes funding of $5 million in the FY 1999 pay-as-you-go capital
budget.
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FY 2000:
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Successfully completed Y2K remediations, upgrades and replacements.
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Transferred Cable Administration Office from County
Manager's Office to OTIS ($268,000,1.0 FTE).
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Added $510,000 to support the County infrastructure
($410,000, 5.0 FTEs and $100,000 for network management utility).
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Added $117,500 for half-year funding for Web-based
application development ($42,500, 1.0 FTE and $75,000 for contract support).
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Adopted a strategic plan and created the concept of a
Chief Information Officer, supported by the Technology Leadership Committee
(TLC) and communities of interest.
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FY 2001:
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OTIS changed its name to Department of Technology
Services (DTS)
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DTS moved from an internal service fund agency to a
General Fund agency.
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Added funds for database administration support
($170,000, 2.0 FTE).
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Added funds to support vehicle decal fee ($100,000, 1.0
FTE).
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Transferred Web-Based Applications Program to Department
of Libraries ($230,493, 1.0 FTE).
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Transferred GIS program to the Department of Public Works
($281,002, 1.0 FTE).
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FY 2002:
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Reached 90% staffing level including hiring of a Chief
Technology Officer and four Division Directors.
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Implemented an approved eGovernment master plan.
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Added funds for an Electronic Payment Portal Initiative
($580,000)
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Constructed Internet and Network Operation Center for
entire County use and as foundation for future IT infrastructure.
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Designed and equipped a fully redundant fiber optic
network backbone replacing existing, server telecommunication lines.
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Started assessment of and assistance to County technology
projects and programs.
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Reviewed and evaluated proposed new technology
initiatives.
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Began the assessment of county data for data architecture
improvement as a starting point for
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creating uniformity, increasing availability, eliminating
redundancy, and promoting consistency of county data.
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Implemented new data and physical security measures
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Implemented two around the clock emergency operations
center with communication and IT support for the disaster at the Pentagon on
September 11, 2001.
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Prepared for the implementation of two emergency
operation centers to handle possible other emergencies.
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FY 2003:
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Added $659,000 for telephone bill charges $493,505 for
telephone maintenance and $162,100 for additional telephone cables.
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Added $500,000 for software licenses.
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Added $100,000 for the migration of Novell Netware
servers to MS Windows 2000.
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FY 2004:
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($229,826) previously appropriated for equipment
purchases is budgeted for maintenance ($104,196) and consultants ($125,630)
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Funds were reallocated from Debt Service ($348,230) to
add funding in Network Management for maintaining Cisco equipment purchased
in FY 2002 ($119,318), to add funding to support the enhanced I-Net and
Network Operations Center, and to add funding in Desktop Support and Call
Center for licensing for "Asset Management" software (cost $85,402 offset by
a savings in Novell licensing of $80,222 for a net addition $5,180).
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FY 2005:
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Reorganized the Telecommunication Unit, outsourcing some
operations support, reducing 2.0 FTEs and reclassifying the remaining 2.0
FTEs.
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Added 2.0 FTEs in Network Management.
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0.2 FTE transferred from Desktop Support to CIO with the
existing body of work.
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Reduction in rental of mainframe (legacy) computer
($80,000) used to purchase additional support in Cable Administration, first
year license/maintenance contract for Storage Area Network hardware following
warranty expiration and increase mainframe systems programmer support.
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Added $15,000 for first year license/maintenance contract
for Pictometry software and added $127,600 for inflation increased renewals
of software licenses/maintenance.
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Added $330,000 in additional technology contractual
support for network engineering, mainframe systems and cable administration.
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Reduced revenues resulted from City of Alexandria moving
their payroll system from the County mainframe, Arlington County Public
Schools decreasing the amount of mainframe usage and no longer sharing in the
County Government telephone maintenance contract.
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