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SECTION F -- INFRASTRUCTURE AND OPERATIONS
GENERAL SERVICES DIVISION
PROGRAM MISSION: To manage, maintain and
support the County's facilities and automotive fleet and to provide various
internal support functions for the general operation of the County government.
The General Services Division focuses on managing and
maintaining the County's extensive community facilities and automotive
fleet. General Services provides
facilities management functions including maintenance and custodial services
with a goal of ensuring prudent reinvestment strategies, asset preservation,
and effective energy management. Also
provided are various support functions, such as managing a supply warehouse and
the County's car pool. Management of
the County's automotive fleet and printing and mail distribution services for
all County agencies are addressed in the program narratives and budgets for Automotive
Equipment and Printing in the Internal Service Funds section (section N).
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Facilities
Maintenance provides management, maintenance and repair services with
in-house and contracted staff to County facilities so they are safe,
functional, and energy efficient for employees and the public.
- Custodial Services provides comprehensive
janitorial cleaning services to County facilities with in-house and contracted
staff to established standards.
- Warehouse stores and manages supplies
needed by Facilities Maintenance and Custodial Services.
- Car Pool manages the fleet of County
vehicles that are not assigned to specific programs and that are available for
staff on an as-needed basis.
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General Services
Division
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FY 2004
Actual
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FY 2005
Adopted
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FY 2006
Proposed
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% Change:
'05 to '06
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Personnel
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$3,369,036
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$3,096,605
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$3,360,675
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9%
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Non-Personnel
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4,668,937
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4,972,794
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5,155,564
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4%
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Subtotal
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8,037,973
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8,069,399
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8,516,239
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6%
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Intra-County
Charges
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(212,130)
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(194,500)
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(198,440)
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2%
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Total Expenditures
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7,825,843
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7,874,899
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8,317,799
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6%
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Revenues
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101,893
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78,000
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94,500
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21%
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Net Tax Support
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$7,723,950
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$7,796,899
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$8,223,299
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5%
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Authorized FTEs
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59.5
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52.5
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54.0
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Funded FTEs
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59.5
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52.5
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54.0
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SIGNIFICANT BUDGET HIGHLIGHTS:
-
In
addition to normal salary and benefits adjustments, the Personnel budget
increases due to the elimination of a Work for Others charge to the Printing Fund,
transfer of a 0.5 FTE, ($26,706) from the Printing Fund to the General Fund, and
transfer of the building safety function from the Human Resources Department to
DES (1.0 FTE, $73,723).
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Non-personnel includes an inflationary increase for
custodial services ($107,512), an increase for facilities maintenance contracts
($23,442), and County vehicle rental ($51,771).
-
The revenue increase reflects additional state
reimbursement for jail maintenance.
PERFORMANCE MEASURES:
Custodial Services
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Percent
of inspections in compliance with standards:
In-house
Contractual
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91%
91%
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92%
92%
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93%
91%
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93%
93%
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93%
93%
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93%
93%
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Number
of emergency requests processed:
In-house
Contractual
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N/A
N/A
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9
15
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22
21
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15
20
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18
18
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18
18
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Percent of
emergency requests processed within established timeframe:
In-house
Contractual
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N/A
N/A
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100%
96%
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100%
100%
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99%
100%
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100%
100%
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100%
100%
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Workload Measures
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Inspections completed per
year
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146
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164
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212
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215
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225
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225
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Work orders processed per
year
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132
|
148
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116
|
120
|
120
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120
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Efficiency
Measures
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|
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Percent of work orders completed:
In 2 calendar days
In 5 calendar days
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91%
98%
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93%
98%
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95%
99%
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95%
99%
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95%
99%
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95%
99%
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Inspections are conducted by Custodial Supervisors to
evaluate work performed by in-house and contracted custodial services.
Facilities
Maintenance
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006
Goal
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Mission Outcome Measures
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Percent of decrease in energy consumption in
County facilities from year to year
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3%
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2%
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3%
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3%
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2%
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2%
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Customer Measures
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Percent
of positive customer service survey results
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N/A
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90%
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95%
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95%
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96%
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98%
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Workload Measures
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In-house corrective maintenance:
Work orders requested
Work order completed
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13,982
13,100
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7,666
6,883
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7,137
7,027
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8,558
7,789
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8,900
8,101
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8,986
8,178
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In-house preventive maintenance:
Work orders requested
Work order completed
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N/A
N/A
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N/A
N/A
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5,754
4,337
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6,377
4,426
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6,632
4,603
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6,696
4,647
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Efficiency
Measures
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In-house corrective maintenance:
Percent of work
requests completed
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94%
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89%
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98%
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91%
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91%
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91%
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In-house preventive maintenance:
Percent of work
requests completed
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N/A
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N/A
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75%
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69%
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69%
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69%
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- While we are
continuing efforts to improve the energy efficiency of County buildings,
efficiency improvements in some facilities are partly offset by more intensive
uses or schedules in other facilities.
Over the long term energy efficiency continues to improve.
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In order to provide a more accurate
account of work performed in Facilities Maintenance, corrective and preventive
maintenance work orders have been separated.
Before FY 2003, corrective and preventive maintenance work orders were
combined for a total of work performed.
FUTURE BUDGET CONSIDERATIONS:
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The addition of expanded, renovated and new facilities
will require additional staff and funding for utilities, facilities maintenance
and custodial services.
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