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SECTION G -- HUMAN SERVICES
CHILD AND FAMILY SERVICES
CHILD AND FAMILY COMMUNITY-BASED MENTAL HEALTH AND
MENTAL RETARDATION/DEVELOPMENTAL DISABILITIES SERVICES (COMMUNITY-BASED
SERVICES)
PROGRAM MISSION: To prevent the progression of mental health and behavioral
disorders and reduce the need for more restrictive placement of children by
providing community-based, effective and high quality case management services
and therapeutic and behavioral
interventions.
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The School-based
Program provides prevention and early intervention clinical services to
students and families within targeted schools and community sites. Services
include screening and assessment, early intervention and prevention-oriented
short-term individual, group and family counseling, service
coordination/referral, consultation and collaboration within the schools and
with other child serving agencies.
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The Detention-based
Services Program provides mental-health services to individuals
incarcerated at the Arlington County Juvenile Detention Home. The program is
designed to provide diagnostic and ongoing therapeutic services to these
individuals to decrease debilitating symptoms and increase capacity to fulfill
family/school/community roles successfully. The services are designed to
prepare these individuals for discharge, thereby facilitating a seamless
transition from incarceration back to the community, and include the
arrangement of and linkage to aftercare services, including but not limited to
outpatient services with Child and Family Mental Health and Substance Abuse
Services, or appropriate community providers.
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The Children's
Mental Retardation/Developmental Disabilities Program supports families
whose children present behaviors or conditions associated with mental
retardation and developmental disabilities by arranging, authorizing, coordinating,
and linking families to various programs and services. The divisional case
manager works directly with families and with community, state, and national
resources to help families access the full range of available services.
Services are individualized to meet specific needs and preferences of each
child and family.
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The Behavior
Intervention Services Program improves behavioral functioning and reduces
the need for more restrictive placement of children by providing behavioral
consultation and intervention services.
Consultation provides family-centered training to care providers of
children who exhibit self-injurious behavior, aggression, non-compliance,
tantrums, etc. Parents are trained in
behavioral management techniques to reduce the risk of child abuse and the need
for a more restrictive placement.
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Community-Based
Services
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FY 2004
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FY 2005
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FY 2006
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% Change:
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Actuals
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Adopted
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Proposed
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'05 to '06
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Personnel
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$557,042
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$744,998
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$841,827
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13%
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Non-Personnel
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33,695
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45,380
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45,438
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-
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Total Expenditures
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590,737
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790,378
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887,265
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12%
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State Share
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196,384
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353,029
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362,443
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3%
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Fees/Medicaid
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308
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79,394
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21,800
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-73%
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Total Revenues
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196,692
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432,423
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384,243
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-11%
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Net Tax Support
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$394,045
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$357,955
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$503,022
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41%
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Authorized FTEs
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10.3
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11.3
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12.3
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Funded FTEs
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10.3
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11.3
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12.3
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SIGNIFICANT BUDGET HIGHLIGHTS:
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Personnel costs and FTE increases are due to the
reallocation of a 1.0 FTE position from CSA to serve as a unit supervisor.
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Decrease in Fees/Medicaid is due to the elimination of
budgeted revenue for Intensive In-Home services ($79,394) because of the
difficulty of meeting Medicaid criteria.
This is partially offset by Medicaid revenue for Mental Retardation
Developmental Disability Case Management services ($21,800), previously
budgeted in the Aging and Disability Services Division.
PERFORMANCE MEASURES:
School-based Services
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Percentage of individuals referred for
short-term services showing resolution or reduction of problem behaviors
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N/A
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N/A
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52%
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55%
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60%
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65%
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Percentage of identified individuals
successfully linked to other/ongoing services related to assessment of
service needs
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N/A
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N/A
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40%
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40%
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35%
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35%
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Customer
Measures
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Percentage
of families reporting satisfaction with services provided
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N/A
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N/A
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100%
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100%
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100%
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100%
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Percentage of school referral sources reporting
satisfaction with services provided by staff
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N/A
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N/A
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90%
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95%
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100%
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100%
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Workload Measures
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Total number served
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N/A
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N/A
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109
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175
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200
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225
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New program
started in first quarter of FY 2004.
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Vacancies
kept the program from reaching capacity in FY 2004. Two new hires are expected to begin in the third quarter of FY 2005.
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Of the 109
clients served in FY 2004, 86 of the cases were closed. The mission outcome measures above are based
on the outcomes of these 86 cases and are additive (that is, 92% of the cases
were either resolved/alleviated or linked to ongoing services). 8% or 7 cases were not resolved or linked to
ongoing services.
Detention-based Services
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Percentage of juveniles referred for services
receiving assessment within 48 hours
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N/A
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N/A
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N/A
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75%
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80%
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85%
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Percentage of juveniles served demonstrating a
reduction of symptoms or problem behaviors toward self or other during their
period of incarceration
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N/A
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N/A
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N/A
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75%
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80%
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85%
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Customer
Measures
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Percentage
of families reporting satisfaction with services providers
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N/A
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N/A
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N/A
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90%
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95%
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100%
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Percentage of probation officers/other court
personnel reporting satisfaction with services provided
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N/A
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N/A
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N/A
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90%
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90%
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100%
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Workload Measures
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Total number served
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N/A
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N/A
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N/A
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35
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40
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50
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New program
started in first quarter of FY 2005.
Children's MR/DD
Case Management
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Percentage
of persons receiving case management services who live in the community
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N/A
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89%
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96%
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95%
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95%
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100%
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Customer
Measures
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Percent of
caregivers/ guardians expressing satisfaction on consumer survey
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N/A
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N/A
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100%
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100%
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100%
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100%
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Workload
Measures
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Number of clients receiving case management
services
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N/A
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9
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24
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35
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45
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50
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Number of clients receiving family support
services
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N/A
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16
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26
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25
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25
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25
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Program began in fourth quarter of FY 2002.
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Customer
measures described above started in FY 2004.
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Caregiver/guardian includes parent(s), guardians, and
group home providers caring for clients.
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Family support uses state funds to reimburse families
for expenses within select categories, such as respite care, adaptive equipment
and medical supplies. Case Manager assists families in application
process.
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Some clients may receive both case management and
family support.
Behavior Intervention Services (BIS)
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FY 2002 Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission
Outcome Measures
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Number/percentage of clients maintained in
current or less restrictive placement
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98/95%
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133/99%
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97/98%
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118/98%
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128/98%
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128/98%
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Customer
Measures
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Number/percentage of care providers responding
to a survey who have developed better skills, knowledge, and ability that
enables them to address behaviors of concern
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38/94%
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48/93%
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33/92%
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40/95%
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50/95%
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50/95%
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Number/percentage of care providers responding
to a survey who are satisfied with the overall quality and effectiveness of
services
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36/90%
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48/97%
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33/99%
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40/100%
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50/100%
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50/100%
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Workload
Measures
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|
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Total clients served
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103
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135
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99
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120
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130
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130
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Care providers are defined as those who supervise
and/or care for the individuals exhibiting the behaviors of concern.
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The BIS program has increased its presence in two
elementary schools, providing group programs and individual sessions for
parents, and training sessions for teachers. With this increased time in
schools, the number of clients receiving individual services decreased in FY 2004 and there was a 90% reduction of reports to Child Protective Services in
one of the two elementary schools served in FY 2003 and 2004. In prior years the total reported was 20 and
is now down to 2.
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Ninety-five percent of the children served range from
ages 3 to 10.
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