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SECTION G -- HUMAN SERVICES
ECONOMIC INDEPENDENCE SERVICES
PUBLIC ASSISTANCE
PROGRAM MISSION: To provide basic
supports through the efficient administration of financial, medical, food and
housing assistance services while encouraging economic independence and
self-sufficiency for Arlington residents.
Residents served by these programs
are low-income families, adults and elderly, and people with a
disability, all of whom must meet the requirements of the various federal,
state and local programs.
Administration of the Public Assistance programs is
organized into four functional units serving:
-
Residents who are elderly or disabled.
-
Families with children who are recipients of food
stamps, and/or medical assistance.
-
Families who receive Temporary Assistance to Needy
Families (TANF) and energy assistance.
-
Residents receiving Housing Grants and Real Estate Tax
Relief, as well as recipients of short term public assistance.
The Public Assistance programs
administered by the Bureau have three separate funding sources: County funding,
a combination of state and County funding, and state and federal funding.
COUNTY FUNDED PROGRAMS:
-
The Housing
Grants Program provides rental assistance to low income County residents to
maintain stable housing in Arlington. A
monthly check is issued payable to both the tenant and landlord with the
subsidy amount based on the household size, income, and rent. The program helps clients that are 62 years
of age and over, permanently disabled, or working families, based on the
availability of funding. Priority
categories have been established primarily to help those in transitional and
supportive housing, with assistance also provided to DHS clients, DHS contract
agency clients, and to households that will be displaced because of County
supported renovation projects.
|
Maximum
Income Level FY 2005*
|
Average
Monthly Grants**
|
|
Family size of 1
|
$25,882
|
FY 2004
|
$407
|
|
Family size of 2
|
$29,580
|
FY 2005
|
$413
|
|
Family size of 3
|
$33,277
|
FY 2006
|
$445
|
* Income level may be adjusted annually to reflect 42.5 percent of
area median income.
**
Projected benefits for FY 2005 and 2006.
-
The Prescription
Medication Program (PMP) enables low income residents who are 55 years or
older or who are disabled to obtain prescription medications. Coverage is also
provided to Arlington residents who are patients of Virginia Hospital Center
clinics, and clients of Arlington County's mental health system. PMP serves residents who are not covered by
Medicaid or other prescription services. The program pays for covered
medications through a vendor, with a co-payment of $7. New recipients receive coverage for generic
medications only, which results in a lower cost per client. For brand
medications, clients are referred to "Pharmacy Connect" staff for
assistance in applying for programs administered by the pharmaceutical
companies providing free brand name medications for people in need. A waiting list is maintained for newly
applying individuals. These clients receive Pharmacy Connect services and the
County's negotiated discount for medications.
Changes to the federal Medicare program are expected to reduce
expenditures and demand for PMP in FY 2005 and FY 2006.
-
The Pharmacy
Connect Program links clients who receive medications through the
Prescription Medication Program (PMP), in addition to those on the waiting
list, with brand name pharmaceutical medications that are not available through
PMP. Medications received are at no cost or have a small co-payment that is established
by the manufacturer's pharmacy assistance programs.
-
The Real Estate
Tax Relief Program provides an exemption from and/or deferral of real
estate taxes for low and moderate income homeowners who are 65 or older, or who
are disabled. Residents eligible for a deferral may defer payment on all or a
portion of their taxes until the property changes hands. This program operates
on a calendar year basis.
-
Ambulance Relief
assists recipients of Real Estate Tax Relief or Housing Grants with the cost of
Arlington County ambulance services.
Coverage is limited to participants in these programs, and pays that
portion of ambulance charges not covered by insurance.
STATE and COUNTY
FUNDED PROGRAMS:
-
General Relief provides
short-term financial or medical assistance to people who do not qualify for
help in federal programs. The targeted populations are served in the following
components:
-
Unemployables – for
those with a short-term disability, assistance is limited to six months per
year ($123,000 budgeted in FY 2006);
-
Interim Assistance –
for longer term and permanently disabled persons who have applied for
Supplemental Security Income and are awaiting an initial or appeal decision
($93,840);
-
Unattached Minors –
for children who are in the custody of non-relatives, whose parents are unable
to support them and who do not meet the familial relationship requirement to be
eligible for Temporary Assistance to Needy Families ($19,360);
-
Burial – for
indigent burial costs, not to exceed $1,500 ($25,000);
-
Emergency Assistance
– for shelter, medical or clothing needs, limited to a $500 maximum, twice in a
six-month period for all but clothing, which is once in 12 months ($190,404);
-
Medical Assistance –
provided to recipients under the Unemployable and Interim Assistance components
who are in need of medical and/or prescription assistance, in addition to the
monthly benefit check. Medical care is
provided by Virginia Hospital Center – Arlington and private practitioners
($127,000);
-
Medical
only - a medical component for people who
are unable to work but do not qualify for General Relief financial assistance,
in particular, people in County supported residential drug and alcohol
treatment facilities ($3,000).
-
State and Local
Hospitalization reimburses hospitals for inpatient and outpatient care for
low-income County residents who are not eligible for Medicaid. Funding for the program varies, generally
averaging 75 percent state and 25 percent County, with only the local share
appearing in the County budget. The
state allocates the amount of funding annually with the local share changing
based on availability of state funds.
-
Auxiliary Grants
provides payment for the custodial care of low income aged, disabled, or
blind adults living in licensed adult care homes. Clients are County residents
who now reside in licensed homes throughout the state. Grants are paid monthly
to cover the costs above the client's income. Recipients also receive Medicaid.
The funding ratio is 80 percent state and 20 percent County.
STATE AND FEDERAL
FUNDED PROGRAMS:
-
The Refugee
Assistance Program assists refugees with their expenses for eight months
while they resettle in the United States and work towards becoming
self-sufficient. The program provides a basic grant for newly arrived refugees,
mostly single adults, who do not qualify for assistance through Temporary
Assistance for Needy Families. Medicaid
benefits are automatically provided to persons included in the grant. This program is 100% federally funded.
-
Temporary
Assistance for Needy Families (TANF) provides financial support to families
where minor children live in the home of a parent(s) or relative who is unable
to provide adequately for their needs.
Assistance can be provided for children up to age 18 and to their
parents or other needy related caretakers in the home. As part of the Virginia Initiative for
Employment not Welfare (VIEW), parents of children are required to actively
participate in employment activities unless they meet strictly defined
exemption criteria. There is a two-year time limit to receive assistance for
those not exempt from the work requirement, followed by a two year
disqualification period. Other families are encouraged to obtain Arlington
Employment Center services that promote self-sufficiency. TANF provides a monthly grant. Families are
generally eligible for Medicaid. Caseloads and applications are expected to
remain stable. Total state and federal
expenditures are estimated at $1,225,887 and are paid directly by the state to
the clients. Funding is state and
federal.
|
Maximum Monthly Income Limits:
|
|
Number of Persons Receiving
the Grant
|
Non-VIEW
|
VIEW Single-
Parent Families
|
VIEW Two-Parent Families
|
Maximum Monthly
Benefit
|
|
1 person
|
$450
|
$739
|
$1,108
|
$242
|
|
2 persons
|
$605
|
$995
|
$1,493
|
$323
|
|
3 persons
|
$727
|
$1,252
|
$1,878
|
$389
|
-
The Food Stamp
Program provides additional food purchasing power to low income County
residents. Benefits are provided through the Electronic Benefit Transfer (EBT)
statewide issuance method. Each
household receives a debit card which is credited monthly with their food stamp
benefit. The income levels and the
deductions given are adjusted annually based on the Consumer Price Index. In FY 2004, a total of $3,630,802 in Food
Stamp benefits were issued to County residents. Benefits are 100% federal.
|
Maximum Gross Monthly Income
|
Maximum Monthly Benefit
|
|
1 person
|
$1,009
|
$149
|
|
2 persons
|
$1,354
|
$274
|
-
Medicaid provides
medical insurance for low-income residents who are aged, blind, disabled,
pregnant, and for children up to 19 years old.
The program covers prescription drugs, physician's visits, in-patient
and outpatient hospital care, nursing home, transportation, and preventive
care. Medicaid also pays for part B
Medicare premiums, co-payments and deductibles. Medicaid income and resource guidelines, as well as services
covered vary with the category of Medicaid received. Medicaid expenditures on
behalf of County residents in FY 2004 were
$52,832,157. Medicaid
expenditures do not flow through the County budget.
-
The Family
Access to Medical Insurance Security Plan (FAMIS) This program provides
medical coverage for low-income children without health benefits, with income
less than 200% of Federal Poverty Level. Intake for this program may be handled
by the local agencies, with the continuing case management handled by the state
vendor.
-
The Energy
Assistance Program pays a portion of primary fuel and cooling costs for
eligible households. Payments are made
directly to the vendor by the state and are based on family income and
size. The program paid $79,547 for
Arlington County residents in FY 2004.
This funding does not flow through the County budget. Funding is 100% federal.
|
Public
Assistance
|
|
FY 2004
|
FY 2005
|
FY 2006
|
% Change:
|
|
Actual
|
Adopted
|
Proposed
|
'05 to '06
|
|
|
|
|
|
|
Personnel
|
$3,428,030
|
$3,505,338
|
$3,539,435
|
1%
|
|
Non-Personnel
|
706,422
|
718,461
|
735,332
|
2%
|
|
Public Assistance
|
4,506,012
|
4,745,542
|
4,517,243
|
-5%
|
|
Total Expenditures
|
8,640,464
|
8,969,341
|
8,792,010
|
-2%
|
|
|
|
|
|
|
State Share
|
2,190,563
|
2,075,243
|
2,143,641
|
3%
|
|
Other Grants
|
127,753
|
133,379
|
131,917
|
-1%
|
|
Public Assistance
Rev
|
557,879
|
678,896
|
630,971
|
-7%
|
|
Total Revenues
|
2,876,195
|
2,887,518
|
2,906,529
|
1%
|
|
Net Tax Support
|
$5,764,269
|
$6,081,823
|
$5,885,481
|
-3%
|
|
|
|
|
|
|
|
|
|
|
|
Authorized FTEs
|
57.3
|
57.8
|
57.8
|
|
|
Funded FTEs
|
57.3
|
57.8
|
57.8
|
|
SIGNIFICANT BUDGET HIGHLIGHTS:
-
Public Assistance Expenditures and Revenues decrease
due to reductions in Prescription Medication Program ($147,000) and General Relief
($94,016), partially offset by increases in Auxiliary Grants ($9,605) and State
and Local Hospitalization ($3,112).
-
State Share revenue reimbursement from the Virginia
Department of Social Services increases based on the departmental allocation of
projected funds.
PERFORMANCE MEASURES:
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Mission Outcome Measures
|
|
|
|
|
|
|
|
Percent of financial (TANF, General Relief) applications processed on time/accuracy
of cases
|
98%/97%
|
99%/98%
|
98%/95%
|
95%/97%
|
95%/97%
|
95%/97%
|
|
Percent of medical (Medicaid, PMP) applications
processed on time/accuracy of cases
|
87%/97%
|
88%/97%
|
91%/98%
|
90%95%
|
90%/95%
|
90%/95%
|
|
Percent of food stamp applications processed on
time/accuracy of cases
|
99%/94%
|
99%/95%
|
99%/93%
|
97%95%
|
97%/95%
|
97%/95%
|
|
Percent of housing grants program applications
processed on time/accuracy of cases
|
100%/99%
|
100%/99%
|
100%/99%
|
100%/99%
|
100%/99%
|
100%/99%
|
|
|
|
|
|
|
|
|
Customer
Measures
|
|
|
|
|
|
|
|
Percent of clients responding to outreach
information of possible Food Stamp eligibility
|
N/A
|
N/A
|
5%
|
20%
|
10%
|
10%
|
|
Percent of clients surveyed who were satisfied
with the agency contact
|
N/A
|
N/A
|
N/A
|
90%
|
90%
|
90%
|
-
Internal standards for timely application processing
are 90% for all programs except for the Food Stamp Program, which is state-mandated
at 97%.
-
Customer Survey begins January, 2005.
COUNTY FUNDED PROGRAMS:
Housing Grants Program
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
Housing
Grants expense: Working families
|
$376,537
|
$417,556
|
$577,751
|
$672,743
|
$672,743
|
$672,743
|
Elderly/disabled Total
|
$1,953,149 $2,329,686
|
$2,077,317 $2,494,873
|
$2,700,889 $3,278,640
|
$2,690,973 $3,363,717
|
$2,690,973 $3,363,717
|
$2,690,973 $3,363,717
|
|
Average households assisted
per month
|
620
|
585
|
671
|
678
|
678
|
630
|
|
Number
of applications
|
612
|
760
|
439
|
1,056
|
617
|
604
|
|
Percent
processed within 60 days
|
100%
|
100%
|
100%
|
100%
|
100%
|
100%
|
-
In FY 2004 the program began serving priority
populations only with emphasis on households with transitional and supportive
housing needs which lowered the number of Housing Grant applications.
-
In FY 2006 20% of the budget remains targeted to
Working Families.
-
The number of clients who can be served within the FY 2006 budget decreases because the cost of serving each household increases as
rents rise.
Prescription Medication Program (PMP)
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Prescription Medication
Program expense
|
$384,933
|
$322,562
|
$351,618
|
$322,000
|
$265,626
|
$175,000
|
|
Average
number of ongoing participants assisted per month
|
293
|
250
|
312
|
403
|
250
|
122
|
|
Percentage of
need met
|
69%
|
65%
|
75%
|
85%
|
80%
|
95%
|
|
Number of
applications
|
110
|
153
|
123
|
195
|
100
|
75
|
|
Percent
processed within 45 days
|
100%
|
100%
|
100%
|
100%
|
100%
|
100%
|
-
Effects of the new Medicare drug benefit are
anticipated to lower the need for PMP starting in mid-FY 2005.
-
The percentage of need met is equal to the number of clients
served divided by the number of clients served in addition to those on the
waiting list.
Real Estate Tax Relief Program
|
CY 2002 Actual
|
CY 2003 Actual
|
CY 2004 Actual
|
CY 2005 Budgeted
|
CY 2005 Projected
|
|
Workload
Measures
|
|
|
|
|
|
|
Real Estate
Tax Relief deferred/exempted revenues
|
$1,088,084
|
$1,671,946
|
$2,038,444
|
$2,645,760
|
$2,756,520
|
|
Annual number of households
|
482
|
668
|
721
|
780
|
780
|
|
Number of applications
|
563
|
756
|
808
|
873
|
873
|
|
Percent
processed within established deadlines
|
100%
|
100%
|
100%
|
100%
|
100%
|
Ambulance Relief
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Ambulance Relief expense
|
-
|
-
|
-
|
$200
|
$200
|
$200
|
Number of people served
annually
|
-
|
-
|
-
|
2
|
2
|
2
|
STATE and COUNTY FUNDED PROGRAMS:
General Relief
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
General Relief expense
|
$551,612
|
$534,796
|
$512,428
|
$675,620
|
$577,604
|
$581,604
|
|
Average number of
households assisted per month
|
182
|
157
|
171
|
187
|
187
|
187
|
|
Number of
applications
|
937
|
899
|
706
|
1,070
|
772
|
772
|
|
Percent processed within 45
days
|
99%
|
95%
|
99%
|
95%
|
95%
|
95%
|
-
In FY 2006 the cost of the medical components are
expected to cause expenditures to rise slightly.
-
The General Relief emergency component is projected to
have a lower cost per client than in the FY 2005 budget.
State and Local Hospitalization
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
State and Local
Hospitalization expense
|
$49,010
|
$66,516
|
$61,329
|
$60,775
|
$63,887
|
$63,887
|
|
Number of applications
|
336
|
325
|
293
|
325
|
295
|
295
|
|
Percent processed within 45 days
|
99%
|
95%
|
99%
|
95%
|
95%
|
95%
|
Auxiliary Grants
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Budgeted
|
|
Workload Measures
|
|
|
|
|
|
|
|
Auxiliary Grant expense
|
$271,264
|
$251,655
|
$247,584
|
$279,230
|
$267,424
|
$288,835
|
|
Average
number of persons assisted per month
|
68
|
67
|
61
|
70
|
61
|
61
|
|
Number of
applications
|
15
|
13
|
9
|
14
|
10
|
10
|
|
Percent processed within 45 days
|
99%
|
99%
|
99%
|
95%
|
95%
|
95%
|
-
Auxiliary Grant numbers fluctuate annually as use of
adult care homes changes for Arlington residents.
STATE AND FEDERAL FUNDED PROGRAMS:
Refugee Assistance Program
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Refugee
Assistance expense
|
$33,784
|
$33,195
|
$51,205
|
$44,000
|
$44,000
|
$44,000
|
|
Average
monthly households assisted
|
13
|
13
|
20
|
17
|
17
|
17
|
|
Number of
applications
|
61
|
97
|
116
|
125
|
100
|
100
|
|
Percent processed within 45
days
|
100%
|
100%
|
100%
|
95%
|
95%
|
95%
|
Temporary Assistance for Needy Families
(TANF)
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Average
number of families assisted per month
|
338
|
325
|
350
|
329
|
350
|
350
|
|
Total persons
served (children and adults)
|
642
|
585
|
700
|
592
|
700
|
700
|
|
Number of
applications
|
623
|
547
|
564
|
555
|
564
|
564
|
|
Percent processed within 30 days
|
95%
|
95%
|
96%
|
90%
|
90%
|
90%
|
Food Stamp Program
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Average number of
households participating per month
|
2,169
|
2,313
|
2,484
|
2,649
|
2,668
|
2,697
|
|
Number of
applications
|
2,498
|
2,682
|
2,479
|
3,098
|
2,690
|
2,932
|
|
Percent processed within
timeframe
|
99%
|
99%
|
99%
|
97%
|
97%
|
97%
|
Medicaid
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload
Measures
|
|
|
|
|
|
|
|
Average
monthly caseload
|
4,950
|
5,080
|
5,903
|
5,552
|
6,788
|
7,466
|
|
Number of
applications
|
3,090
|
3,166
|
3,238
|
3,459
|
3,465
|
3,638
|
|
Percent
processed within timeframe
|
86%
|
87%
|
87%
|
90%
|
90%
|
90%
|
-
Caseload increase is attributable to a grant received
in FY 2004 from Virginia Department of Medical Assistance Services to provide
outreach and retention services for applicants and recipients of Children's
Medical Health Insurance (FAMIS and Medicaid).
The Family Access to Medical
Insurance Security Plan (FAMIS)
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload Measures
|
|
|
|
|
|
|
|
Number of
applications processed
|
36
|
300
|
326
|
400
|
420
|
441
|
|
Percent
processed within timeframe
|
100%
|
100%
|
100%
|
90%
|
90%
|
90%
|
Energy Assistance Program
|
FY 2002 Actual
|
FY 2003 Actual
|
FY 2004 Actual
|
FY 2005 Budgeted
|
FY 2005 Projected
|
FY 2006 Proposed
|
|
Workload
Measures
|
|
|
|
|
|
|
|
Yearly
number of households assisted
|
408
|
415
|
472
|
430
|
480
|
500
|
|
Number of
applications
|
449
|
460
|
486
|
506
|
556
|
576
|
|
Percent processed by deadline
|
100%
|
100%
|
100%
|
100%
|
100%
|
100%
|
|
|