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SECTION G -- HUMAN SERVICES
PUBLIC HEALTH SERVICES
LABORATORY
PROGRAM MISSION: To prevent the spread of disease and minimize adverse health
outcomes by providing accurate, timely and cost-effective laboratory services.
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Laboratory
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FY 2004
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FY 2005
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FY 2006
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% Change:
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Actual
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Adopted
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Proposed
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'05 to '06
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Personnel
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$504,248
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$507,583
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$513,452
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1%
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Non-Personnel
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73,165
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72,470
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77,470
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7%
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Total Expenditures
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577,413
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580,053
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590,922
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2%
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State Share
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130,789
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224,025
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233,738
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4%
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Net Tax Support
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$446,624
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$356,028
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$357,184
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-
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Authorized FTEs
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8.2
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8.2
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8.2
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Funded FTEs
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8.2
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8.2
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8.2
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SIGNIFICANT BUDGET HIGHLIGHTS:
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Non-Personnel increased ($5,000) to reflect rising
costs of Laboratory testing supplies.
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State Share increased
($9,713) to reflect additional Virginia Department of Health Cooperative
funds expected in FY 2006.
PERFORMANCE MEASURES:
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FY 2002
Actual
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FY 2003
Actual
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FY 2004
Actual
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FY 2005
Estimate
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FY 2006
Estimate
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FY 2006
Goal
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Mission Outcome Measures
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Average turn-around-time (TAT) for time
sensitive tests in-house
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<10 Minutes
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<10 Minutes
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<10 Minutes
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<10 Minutes
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<10 Minutes
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<10 Minutes
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Average TAT for time sensitive tests at contract
laboratory
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24 Hours
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24 Hours
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24 Hours
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24 Hours
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24 Hours
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24 Hours
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Average score for main lab proficiency testing
of four specialty areas (industry benchmark is 80%)
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100%
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100%
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98.5%
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98%
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98%
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98%
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Average score for Stambaugh Building lab
proficiency testing of two specialty areas (industry benchmark is 80%)
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100%
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100%
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100%
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98%
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98%
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98%
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In compliance with Clinical Laboratory
Improvement Amendments (CLIA) regulations
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Yes
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Yes
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Yes
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Yes
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Yes
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Yes
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Customer
Measures
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Percent from Communicable Disease Bureau
satisfied with laboratory services (Annual Survey)
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N/A
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N/A
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N/A
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80%
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80%
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90%
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Percent of customers from Family Health
Services Bureau satisfied with laboratory services (Annual Survey)
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N/A
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N/A
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N/A
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80%
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80%
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90%
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Percent of customers from Occupational Health
satisfied with laboratory services (Annual Survey)
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N/A
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N/A
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N/A
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80%
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80%
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90%
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Workload Measures
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Total
test units
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79,574
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80,460
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79,879
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74,000
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74,000
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74,000
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Communicable disease result
test units
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20,202
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20,123
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18,110
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15,000
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15,000
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15,000
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Clinical (non-communicable disease) result test
units
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24,487
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24,874
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24,588
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25,000
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25,000
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25,000
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Support test units
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34,885
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35,463
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37,181
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34,000
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34,000
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34,000
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Efficiency Measures
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Average cost per test
in-house
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$4.10
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$4.51
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$4.76
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$4.70
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$4.70
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N/A
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Average cost per same test
at contract lab
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$6.39
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$5.85
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$6.66
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$6.59
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$6.59
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N/A
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Lab services are provided in the main lab at the Edison
complex (next to Virginia Hospital Center – Arlington), and at a satellite lab
at the Warren G. Stambaugh Human Services Center in Clarendon.
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The
laboratory workload measure is the test unit.
A test unit is a completed unit of service; it may take numerous Quality
Assurance procedures, Quality Control tests and interim examinations or tests
to arrive at the final reportable result.
This completed report is a result test unit. While test units are primarily completed test results, they also
include support units (phlebotomy, specimen dispatch and infectious waste
decontamination). All test units are
chargeable services in the private sector.
Test units decline in FY 2005 due to changes in communicable tests
ordered by the Family Planning Clinic.
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The
laboratory efficiency measure is the turn-around-time (TAT) for a test. This is the time required from specimen
collection until a final result is reported to the clinic.
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The average
cost per test fluctuates year to year based on the number of tests performed
and the cost of the supplies, reagents, and personnel required to perform the
tests.
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The cost
per test at the contract laboratory fluctuates due to statewide pricing and
volumes of tests. Cost per test is
based on total test volumes.
- Customer
survey results will be available beginning FY 2005.
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