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SECTION J -- COMMUNITY PLANNING, HOUSING AND DEVELOPMENT
DIRECTOR'S OFFICE / ADMINISTRATIVE SERVICES DIVISION
PROGRAM MISSION: To provide CPHD the
leadership and operational support it needs, in order to promote the
improvement, conservation and revitalization of Arlington's physical and social
environment.
The Director's Office is home to
the Director of CPHD, the Assistant to the Director, the Executive Assistant,
and the Administrative Services Division. The Director's Office provides policy
guidance and leadership on a range of issues central to CPHD's mission. It also provides operational support in the
areas of human resources, organizational development and training, budgeting
and information technology. The
Office's primary client group is CPHD's four other divisions: Inspection
Services, Planning, Neighborhood Services, and Housing.
The County's principles of
government service guide the Director Office's work. They are committed to providing CPHD employees high quality
service and creating a work environment that is diverse and empowering. They also value and reward teamwork, and
leadership. The Office's vision is to be a recognized leader in the County by
providing CPHD the resources, tools, and leadership it needs to be as
successful as possible.
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Director's
Office / Administrative Services Division
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FY 2004
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FY 2005
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FY 2006
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% Change:
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Actual
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Adopted
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Proposed
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'05 to '06
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Personnel
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$554,957
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$619,782
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$707,645
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14%
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Non-Personnel
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142,875
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97,305
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97,211
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-
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Total Expenditures
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697,832
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717,087
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804,856
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12%
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Fees
|
-
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-
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-
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-
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Grants
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-
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-
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-
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-
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Total Revenues
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-
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-
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-
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-
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Net Tax Support
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$697,832
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$717,087
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$804,856
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12%
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Authorized FTEs
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7.0
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7.0
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7.0
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Funded FTEs
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7.0
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7.0
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7.0
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SIGNIFICANT BUDGET HIGHLIGHTS:
-
The net increase in personnel ($87,863) is due to the
transfer out of an Information System Analyst position to DTS ($80,217), the
transfer in of a position from DES to be the Assistant to the DCPHD Director
($141,569), and normal salary and benefits adjustments ($26,511).
PERFORMANCE MEASURES:
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FY 2002
Actual
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FY 2003 Actual
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FY 2004 Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Number of recruitments resulting in hires
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21
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14
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15
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15
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15
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15
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Number of 'Permits Plus' system enhancements
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35
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30
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34
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30
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30
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30
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Number of information technology projects
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15
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15
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4
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5
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5
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5
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Customer
Measures
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Satisfaction with the recruiting process
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N/A
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N/A
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83%
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85%
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90%
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90%
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Satisfaction with the quality of recruiting
support
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N/A
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N/A
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100%
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100%
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100%
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100%
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Satisfaction with the quality of technology
support
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N/A
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N/A
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100%
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100%
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100%
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100%
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'Permits Plus' system users satisfied with the
system
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N/A
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N/A
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84%
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95%
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100%
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95%
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'Permits Plus' users satisfied with the quality
of support
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N/A
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N/A
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95%
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100%
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100%
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100%
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FUTURE BUDGET CONSIDERATIONS:
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Funding is needed to support Department-wide training
and organizational development initiatives to further increase skills, career
progression and to support workforce planning.
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Continuing enhancements to the Permits Plus system will
be needed including hardware and software upgrades; in addition, funding will
be needed to support the operations of the Tablet PC Pilot which allows
in-the-field inspections and live data entry to Permits Plus.
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Resources will be required for Department-wide
performance data collection to provide ongoing feedback on service
improvements; this data would also support the Arlington Counts initiative.
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Resources will be needed to support the full
implementation and operations of the records management initiative.
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