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Management & Finance
 Fiscal Year 2006 Proposed Budget

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SECTION N -- ENTERPRISE, SPECIAL REVENUE and INTERNAL SERVICES FUNDS
TRAVEL AND TOURISM PROMOTION FUND

TRAVEL AND TOURISM PROMOTION FUND BUDGET SUMMARY

PROGRAM MISSION: Promote and position Arlington County as a premier destination of choice for leisure travel, conventions, and government meetings.

FY 2006 PRIORITIES:

  • Position Arlington as a regional, national and world class location for visitors and small meetings, and execute measurable sales and marketing activities.
  • Develop private sector partnerships to maximize marketing efforts.
  • Collaboratively create an attraction strategy.
  • Improve the County's tourism position in relation to the rest of the region.

PRINCIPAL PROGRAMS:

This Business Unit promotes and markets Arlington in ways that distinguish it regionally and nationally as the best location in which to stay, shop and dine when visiting or meeting in the greater Washington D.C. area. This includes use of promotions, direct selling, internet marketing, advertising and public relations in measurable activities as follows:

  • Provide information and services for visitors to the region through a variety of channels including the Visitor Orientation Center, Arlington Visitors Guide, Group & Meeting Planner Guide, and website.
  • Develop and distribute story lines, photography and appropriate information to identified print media outlets to extend the messaging through earned media (editorial placement versus paid advertising).
  • Create targeted advertising focused on identifying the leisure traveler that creates a response to call the toll free number to obtain a visitors guide or to visit the website. Both the website and visitors guide will be positioned to encourage a hotel booking in addition to providing a wealth of information.
  • Conduct direct selling activities through account identification and solicitation in appropriate marketplaces with personal face-to-face calls, telephone solicitation, direct marketing and e-marketing as well as exhibiting at customer gatherings.
  • Measure results of activities and understand the return on investment.

SIGNIFICANT BUDGET CHANGES: The FY 2006 proposed expenditure budget for the Travel and Tourism Promotion Fund is $1,192,446, an increase of $33,377 or three percent from the FY 2005 adopted budget.

  • Personnel expenditures reflect normal salary and benefits increases with two vacancies filled at higher steps.
  • The non-personnel expenditures decreased $12,025 with reallocations including an increase for Trade Shows, the normal cost escalator for the lease of space for the Visitors Orientation Center at Pentagon Row and decreases in Travel Outside Metro and Trade and Promotion.
  • Revenues reflect increases in the Transient Occupancy Tax ($54,100), and the Visitors' Center rent grant ($7,800).
TRAVEL & TOURISM PROMOTION FUND SUMMARY
FY 2004 FY 2005 FY 2006 % Change:
Actual Adopted Proposed '05 to '06
Personnel $572,690 $682,559 $727,961 7%
Non-Personnel 499,274 476,510 464,485 -3%
Total Expenditures $1,071,964 $1,159,069 $1,192,446 3%
TOT Revenue 765,563 755,900 810,000 7%
County Store Revenue 2,216 8,000 8,000 -
Miscellaneous/Grants 399 70,200 78,000 11%
Total Revenue 768,178 834,100 896,000 7%
General Fund Transfer 247,000 247,000 247,000 -
Authorized FTEs 10.8 10.8 10.8
Funded FTEs 10.8 10.8 10.8

PERFORMANCE MEASURES:

FY 2002 Actual FY 2003 Actual FY 2004 Actual FY 2005
Estimate
FY 2006
Estimate
FY 2006
Goal
Mission Outcome Measures
Qualified sales leads 146 160 213 231 265 265
Group room nights of leads 31,393 48,673 39,855 57,750 66,000 66,000
Group room nights booked N/A 11,627 11,344 15,750 18,230 18,230
TOT generated ($000) ACVS $653 $703 $766 $756 $810 $810
Hotel occupancy (percent) 67.80% 67.90% 70.70% 68.10% 76% 76%
Average daily rate $120.93 $121.04 $124.09 $122.25 $128.01 $128.01
Customer Measures
Percentage of random checks of DED contacts that rank services rendered as excellent N/A N/A N/A 95% 95% 95%
Customer satisfaction survey conducted with Economic Development Commission - percent ranking DED services as excellent N/A N/A N/A 99% 99% 99%
Workload Measures
Visitor Orientation Center
walk-ins
39,622 31,387 35,151 51,600 64,050 64,050
Visitors Guides & Info mailed 65,000 65,000 66,584 73,600 75,200 75,200
Visitors Guides - other distributions. 135,000 135,000 133,416 140,000 140,000 140,000
Visitor Center – calls in 4,093 3,762 5,463 5,165 7,250 7,250
Internet visits to ACVS 82,776 60,905 71,396 73,500 73,500 73,500
Internet information requests 1,923 1,621 2,213 5,250 3,600 3,600

FUTURE BUDGET CONSIDERATIONS: The following will impact the Travel and Tourism Promotion Fund budget in the future:

  • To successfully market Arlington as a tourist and visitor destination, funding should increase in order to expand to markets that currently receive little or no attention.

TRAVEL AND TOURISM PROMOTION FUND

FUND STATEMENT

FY 2004
Actual
FY 2005
Adopted
FY 2005
Revised
FY 2006
Proposed
Beginning Balance, July 1 $195,980 $187,480 $139,193 $113,160
Transient Occupancy Tax Revenue 765,563 755,900 755,900 810,000
County Store Revenue 2,216 8,000 8,000 8,000
Grant 398 70,200 156,253 78,000
General Fund Transfer In 247,000 247,000 247,000 247,000
Total Balance, Revs and Transfers In 1,211,157 1,268,580 1,306,346 1,256,160
Personnel 572,690 682,559 682,559 727,961
Operating 499,274 476,510 510,627 464,485
Total Expenditures $1,071,964 1,159,069 1,193,186 1,192,446
Closing Balance, June 30 $139,193 $109,511 $113,160 $63,714