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SECTION N -- ENTERPRISE, SPECIAL REVENUE and INTERNAL SERVICES FUNDS
TRAVEL AND TOURISM PROMOTION FUND
TRAVEL AND TOURISM PROMOTION FUND BUDGET SUMMARY
PROGRAM MISSION: Promote and position
Arlington County as a premier destination of choice for leisure travel,
conventions, and government meetings.
FY 2006 PRIORITIES:
-
Position
Arlington as a regional, national and world class location for visitors and small
meetings, and execute measurable sales and marketing activities.
- Develop private sector partnerships to
maximize marketing efforts.
-
Collaboratively create an attraction strategy.
- Improve
the County's tourism position in relation to the rest of the region.
PRINCIPAL PROGRAMS:
This Business Unit promotes and markets Arlington in ways
that distinguish it regionally and nationally as the best location in which to
stay, shop and dine when visiting or meeting in the greater Washington D.C.
area. This includes use of promotions,
direct selling, internet marketing, advertising and public relations in
measurable activities as follows:
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Provide
information and services for visitors to the region through a variety of
channels including the Visitor Orientation Center, Arlington Visitors Guide,
Group & Meeting Planner Guide, and website.
-
Develop and
distribute story lines, photography and appropriate information to identified
print media outlets to extend the messaging through earned media (editorial
placement versus paid advertising).
- Create targeted advertising focused on
identifying the leisure traveler that creates a response to call the toll free
number to obtain a visitors guide or to visit the website. Both the website and visitors guide will be
positioned to encourage a hotel booking in addition to providing a wealth of
information.
- Conduct direct selling activities through
account identification and solicitation in appropriate marketplaces with
personal face-to-face calls, telephone solicitation, direct marketing and
e-marketing as well as exhibiting at customer gatherings.
- Measure results of activities and
understand the return on investment.
SIGNIFICANT BUDGET CHANGES: The
FY 2006 proposed expenditure budget for the Travel and Tourism Promotion Fund
is $1,192,446, an increase of $33,377 or three percent from the FY 2005 adopted
budget.
-
Personnel expenditures reflect normal salary and
benefits increases with two vacancies filled at higher steps.
-
The non-personnel expenditures decreased $12,025 with
reallocations including an increase for Trade Shows, the normal cost escalator for the lease of space
for the Visitors Orientation Center at Pentagon Row and decreases in Travel
Outside Metro and Trade and Promotion.
-
Revenues reflect increases in the Transient Occupancy Tax ($54,100), and the Visitors' Center
rent grant ($7,800).
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TRAVEL &
TOURISM PROMOTION FUND SUMMARY
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FY 2004
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FY 2005
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FY 2006
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% Change:
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Actual
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Adopted
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Proposed
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'05 to '06
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Personnel
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$572,690
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$682,559
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$727,961
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7%
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Non-Personnel
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499,274
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476,510
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464,485
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-3%
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Total Expenditures
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$1,071,964
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$1,159,069
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$1,192,446
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3%
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|
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TOT Revenue
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765,563
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755,900
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810,000
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7%
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County Store Revenue
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2,216
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8,000
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8,000
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-
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Miscellaneous/Grants
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399
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70,200
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78,000
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11%
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Total Revenue
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768,178
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834,100
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896,000
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7%
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General Fund Transfer
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247,000
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247,000
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247,000
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-
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Authorized FTEs
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10.8
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10.8
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10.8
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Funded FTEs
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10.8
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10.8
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10.8
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PERFORMANCE MEASURES:
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FY 2002
Actual
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FY 2003
Actual
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FY 2004
Actual
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FY 2005 Estimate
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FY 2006 Estimate
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FY 2006 Goal
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Mission Outcome Measures
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Qualified
sales leads
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146
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160
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213
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231
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265
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265
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Group
room nights of leads
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31,393
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48,673
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39,855
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57,750
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66,000
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66,000
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Group
room nights booked
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N/A
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11,627
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11,344
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15,750
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18,230
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18,230
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TOT
generated ($000) ACVS
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$653
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$703
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$766
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$756
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$810
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$810
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Hotel
occupancy (percent)
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67.80%
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67.90%
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70.70%
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68.10%
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76%
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76%
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Average
daily rate
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$120.93
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$121.04
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$124.09
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$122.25
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$128.01
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$128.01
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Customer Measures
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Percentage of random checks
of DED contacts that rank services rendered as excellent
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N/A
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N/A
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N/A
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95%
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95%
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95%
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Customer satisfaction survey
conducted with Economic Development Commission - percent ranking DED
services as excellent
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N/A
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N/A
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N/A
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99%
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99%
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99%
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Workload Measures
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Visitor
Orientation Center walk-ins
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39,622
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31,387
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35,151
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51,600
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64,050
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64,050
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Visitors
Guides & Info mailed
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65,000
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65,000
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66,584
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73,600
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75,200
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75,200
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Visitors Guides - other distributions.
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135,000
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135,000
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133,416
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140,000
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140,000
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140,000
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Visitor
Center – calls in
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4,093
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3,762
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5,463
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5,165
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7,250
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7,250
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Internet
visits to ACVS
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82,776
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60,905
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71,396
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73,500
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73,500
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73,500
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Internet
information requests
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1,923
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1,621
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2,213
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5,250
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3,600
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3,600
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FUTURE
BUDGET CONSIDERATIONS: The following will impact the Travel
and Tourism Promotion Fund budget in the future:
-
To successfully market Arlington as a tourist and
visitor destination, funding should increase in order to expand to markets that
currently receive little or no attention.
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TRAVEL AND TOURISM PROMOTION FUND
FUND STATEMENT
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FY 2004 Actual
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FY 2005 Adopted
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FY 2005 Revised
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FY 2006 Proposed
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Beginning Balance, July 1
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$195,980
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$187,480
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$139,193
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$113,160
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Transient Occupancy Tax Revenue
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765,563
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755,900
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755,900
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810,000
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County Store Revenue
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2,216
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8,000
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8,000
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8,000
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Grant
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398
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70,200
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156,253
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78,000
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General Fund Transfer In
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247,000
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247,000
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247,000
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247,000
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Total Balance, Revs and Transfers In
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1,211,157
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1,268,580
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1,306,346
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1,256,160
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Personnel
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572,690
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682,559
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682,559
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727,961
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Operating
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499,274
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476,510
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510,627
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464,485
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Total Expenditures
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$1,071,964
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1,159,069
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1,193,186
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1,192,446
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Closing Balance, June 30
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$139,193
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$109,511
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$113,160
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$63,714
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