Environmental Services
Contact Us
Arlington County Information and Referral Service
(703) 228-3000
Mailing Address
Arlington County Department of Environmental Services
2100 Clarendon Boulevard
Suite 900
Arlington, VA 22201
General Email Address (Non-Emergency)
DES Customer Service Call Center
(703) 228-6570
Hours: Monday - Friday, 8 a.m. - 5 p.m.
Communications & Media Inquiries
Please contact Shannon Whalen McDaniel at (703) 228-3685.
Emergency Contacts
| Fire, Medical, Police | 9-1-1 (TTY 703-228-4610) |
| Gas Leak (Washington Gas) | (703) 750-1400 |
| Miss Utility (Need to dig?) | (800) 552-7001 |
| Power Lines (Dominion Virginia Power) | (866) 366-4357 |
| Dead Animal Disposal | (703) 931-9241 |
| Rodent Control | (703) 228-7400 |
| Signs (Use this number for broken or missing street signs) | (703) 228-6570 |
| Snow Removal Hotline | (703) 228-6485 |
| Stream Pollution | (703) 228-2222 |
| Streetlight Hotline | (703) 228-6511 |
| Traffic Signal Hotline (Use this number for broken traffic lights and pedestrian signals) | (703) 228-6511 |
| Trails (Department of Parks & Recreation) | (703) 228-6524 |
| Trees Down Hotline | (703) 228-6525 |
| Water & Sewer Emergency (24 Hours) | (703) 228-6555 |
| Water Pollution Control Plant Emergency (24 Hours) | (703) 228-6820 |
Service Contacts (Normal Business Hours)
Trash & Recycling| Trash & Recycling | (703) 228-6570 |
| Leaf Collection Hotline | (703) 228-6565 |
| Household HazMat | (703) 228-6832 |
Utilities
| Utilities Bill Status | (703) 228-6570 |
| Utilities Bill Payment | (888) 272-9829 |
Streets and Sidewalks
| Construction Permits | (703) 228-6570 |
| Parking Meter Problem | (703) 228-3298 |
| Parking Sign Problem | (703) 228-6570 |
| Pavement Marking Request | (703) 228-6570 |
| Report a Pothole | (703) 228-6570 |
| Residential Permit Parking | (703) 228-3344 |
| Sidewalk Problem | (703) 228-6570 |
Water, Sewer, Storm Sewer
| Water & Sewer Maintenance | (703) 228-6570 |
| Water Service | (703) 228-3677 |
| Water/Sewer Permits | (703) 228-3677 |
Commuter Services
| Arlington Transit (ART) Service | (703) 228-RIDE |
| BikeArlington | (703) 228-3709 |
| Metrorail/MetroBus | (202) 637-7000 |
| MetroAccess | (301) 562-5360 |
| STAR Paratransit | (703) 228-TRIP |
| WalkArlington | (703) 228-3709 |
| Virginia Railway Express (VRE) | (800) RIDE-VRE |
Customer Service (Maps)
| Bike, Metro, Snow, etc. | (703) 228-3629 |
Environmental Issues
| Chesapeake Bay Ordinance Permits | (703) 228-7490 |
| Green Buildings | (703) 228-4488 |
| Watershed Programs | (703) 228-4488 |
Department Contacts
Director of Environmental Services
William O'Connor III
(703) 228-7940
Deputy Director of Facilities & Engineering
Greg Emanuel
(703) 228-5022
Deputy Director of Operations
Carl Newby
(703) 228-6494
Deputy Director of Transportation & Development
Dennis Leach
(703) 228-3711
Webmaster
Suggestions or comments? Please contact Jennifer Heilman.
CONNECT WITH US
GET IT DONE ONLINE
Request a Brush Pickup
Order Mulch Delivery
Check Your Utilities Bill Online
Pay Your Utilities Bill
Request Appliance/Metal Pickup
Request an Electronics Pickup
Make a Map
Request a Cart Repair
Report a Bike Trail Problem
Report a Missed Recycle Pickup
Report a Missed Trash Pickup
Report a Broken Parking Meter
Report Potholes
Report Streetlight Out
Sidewalks Residential
Sidewalks Commercial
Request a Handicap Ramp
