Environmental Services
Utility Damage Prevention
Public Utilities
In accordance with the Utility Underground Damage Prevention Act (“Miss Utility Law”), Arlington County identifies and marks the location of all County-owned utilities, which includes water, sanitary, street lights, and traffic signal lines. Arlington County considers any service line (i.e. sanitary sewer and water service laterals), running from a utility main to a building, a private utility and therefore, does not mark them. The purpose of the utility marking is to prevent loss of life, damage to property and the environment, and economic loss caused by damage to underground utility lines. The Damage Prevention Fee, included in all Public Right-of-Way, Building, Plumbing, and Demolition permit charges, covers the cost of the Utility Marking Service Contract (290 Kb PDF Format) and its administration.
For assistance regarding damage to any of the aforementioned Arlington County Public Utilities,
please select from the following or call:
- water (main lines, fire hydrants, meters, etc.)
- sanitary (main lines, manholes, etc.)
- street lights (outages and requests, etc.)
- traffic signal lines (outages and requests, etc.)
Contact in case of:
24-hour Emergency: (703) 228-6555
Billing and Customer Service: (703) 228-6570
Private Utilities
To report a hazardous condition or damaged utility line, (examples: dangling electric, telephone, and cable lines or disturbed gas main)
please contact one of the following companies: (If you can not identify the utility, contact all of these companies.)
Telephone: Verizon at 1-800-VERIZON (837-4966), then press #, enter zip code + 1, press 
for downed or exposed lines
Electric: Dominion Virginia Power at 1-866-DOM-HELP (1-866-366-4357) report outages and downed power lines
Cable TV: Comcast of Arlington at (703) 841-7700 for downed or exposed lines
Gas: Washington Gas - If you have an emergency involving natural gas, leave the area immediately, call 911, then
call (703) 750-1000 or 1 (800) 752-7520 (TTY 703-750-7975)
Utility Undergrounding Program
Implementation of Undergrounding projects is based on the Utility Underground Designated Areas adopted by the County Board on March 23, 2002.
CALL MISS UTILITY
72-HOURS PRIOR TO EXCAVATING
www.missutilityofvirginia.com
RELATED RESOURCES
Verizon
Dominion Power
Comcast
Washington Gas
CONTACT US
Department of
Environmental Services
Development Services Bureau
2100 Clarendon Boulevard
Suite 800
Arlington, Virginia 22201
Phone: (703) 228-3629
Fax: (703) 228-3967
